Archive for writing for meaning

Is Your Website Working For You? Are You Sure?

The question in the title “Is Your Website Working For You?” is too general. What exactly is it supposed to do? You have to know what success plan it was designed to fulfill before you can answer this question. Of course you didn’t plan to fail. So, you wrote out your success plan for the web site and made it a part of your business plan, right? At this question a lot of people become defensive. From first hand experience, most small businesses don’t have a current business plan. In fact most NEVER had one in writing.

So, you’re not alone and I’m not going to tell you that you need to stop and write your business plan before you go any further. The concepts and information here are important to the success of your business. So, read on. But allow me to encourage you to create a business plan that includes the planning of your web presence. And please, do it soon.

Now, it should be obvious that most websites are designed to be some type of marketing tool. Marketing tools produce something measurable. Let me say that again, marketing tools produce something measurable. A website that doesn’t produce something, has failed as a marketing tool. Read More →

Reputation Management vs. Credibility Monitoring — What’s the Difference?

You’ve probably heard of reputation management or monitoring. Many online companies offer these somewhat questionable services to help individuals and brands repair their good name online. From bad reviews to social media trolls, keeping your brand’s credibility clean can become time consuming.

Wikipedia breaks down the practice like this:

“Reputation management refers to influencing and controlling an individual’s or business’s reputation. Originally a public relations term, the expansion of the internet and social media, along with reputation management companies, have made it primarily an issue of search results.”

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Why Web Content Matters

There’s more to a website than just design. For a website to be a successful marketing tool to business owners, it needs to go beyond the placeholder status. You need content. Valuable web content.

Let’s look at your site from another perspective; every visitor seeks out a website with a question in mind. Maybe they’re looking for location or contact information. Your visitor could be looking for details about a product or service and want to verify that you can get the job done for them. Or, they could be looking for an expert. We call them web authorities, offering tips, guides and vast amounts of knowledge that keep readers engaged and visiting your site over and over. If you don’t have incredible web content, you may lose traffic and potential sales.

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Unexpected Content Formatting that Puts Visitors Off

Have you noticed that some of your site’s pages are not holding people for very long? Even when most readers would see that the information offered had value? The explanation for this behavior could be that there are some errors in the formatting of your content. Perhaps the errors are in the grammar applied. Mistakes that can cause your visitors to devalue your content out-of-hand.

Formatting is no small matter to an intelligent and sophisticated audience. An audience like this wants to clearly understand and identify the important points and phrases in your writing. So should you lower the quality of your content or meet this demand?

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Is a Multi-language Website for You? Why or Why not?

Of course, the question to have a multi-language website depends upon a few key decisions. Stop to consider the community of people attracted to or interested in your services, products or goals. Do they all speak English? Do they only speak another language? Perhaps their first language is Spanish and they speak some English.

For the sake of discussion, let’s say that portions of your audience fit into each of these situations and call them your multi-language audience. Before discussing how you might accommodate them, look at your resources. Do you have full-time, multi-lingual staff? Are there English speakers and those that speak French? If your staff reflects your multi-language audience, that’s great!

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Every Great Idea Starts with a Story

From our founder, Kerry Townsend:

Every great idea starts with a story. I’ve always liked the story of David and Goliath. The underdog sheds all the heavy duty trappings of war, gets down to basics and brings down the enemy with a well-placed stone between the eyes. I see us as the coach that helps you, the underdog, realize how to become successful online.

Experienced in Internet Technologies Since 1991.

I am saddened at the ever-growing number of Arizona small businesses joining the “Internet Gold Rush” and getting little or nothing for their time, effort and money. It seems the popular and trending topic is how “your business must be on the web” or die. Or worse, the small business owner has had an awful (can we say expensive?) experience in their attempt at establishing an Internet presence. It’s also likely that you have already invested a considerable amount of effort and money in your “do-nothing” web-site.

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